Returns & Exchanges

At Callyssee, we want you to be completely satisfied with your caffeinated skincare experience. If you are not happy with your purchase, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all promotional items or gifts included with the purchase are also returned.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.